The Road Safety Knowledge Centre has benefited from a number of enhancements which went live in the past few days.
Now, the help requests are archived by topic (drink driving, children etc) which makes it much easier to check previous requests.
Other enhancements include listing the most read submissions, and giving subscribers the opportunity to provide a simple review of any items they have used.
The Knowledge Centre has also had a facelift to bring it into line with the new-look Road Safety GB website, which went live in April 2012.
Nick Rawlings, Knowledge Centre project manager, said: “We’re delighted with the Knowledge Centre’s progress. On average, around 800 subscribers use the Knowledge Centre each month, between them making around 2,000 visits.
“The changes we’ve made to the Help Forum make it much easier for subscribers to research previous requests and answers before posting their own request – and to avoid duplication of requests.”
For more information about the Knowledge Centre contact Nick Rawlings on 01379 650112.
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