DfT launches DVLA review

12.00 | 8 October 2013 | | 1 comment

The DfT has launched a “wide-ranging review into how the Driver Vehicle Licensing Agency (DVLA) can deliver better services and save money” (8 October 2013).

The DfT says the review will consider each part of the DVLA to identify improvements and make recommendations on how to make services better, including how best to move more services online and identifying how to increase the use of services that are already online.

Mary Reilly, a non-executive director of the DfT, will lead the three-month review before submitting a report to ministers outlining formal recommendations for transformation within the DVLA.

Stephen Hammond, roads minister, said: “The DVLA has a reputation for delivering world-class standards of service, but there is always room for improvement, particularly with the growth in digital technologies.

“We want DVLA to lead the way in providing excellent digital services to meet the needs of their customers. This review will provide an opportunity to identify how the DVLA will operate in the future to meet the needs of motorists and businesses.”

Click here to read the full DfT announcement.


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    With the advances in computer databases we don’t really need the DVLA now, so it might as well be closed down and the money it costs spent on more important things. With a simple addition to the motor insurance database it would be easy to make the driving licence number along with the vehicle registration number and MOT number part of the insurance declaration. Insurance has always been conditional on the presence of a licence and MOT so it makes sense to have them all in the same place.

    Duncan MacKillop, Stratford on Avon
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