DSA publishes business plan

12.43 | 27 April 2009 |

Changes to the driver training and testing process, the launch of a new motorcycle test, improved customer service criteria and the introduction of a Certificate of Professional Competence for professional lorry drivers are among the highlights in the Driving Standards Agency’s business plan 2009/10, which was published last week.

Rosemary Thew, chief executive, said: “A major feature of our work this year will be to move forward with a reform of the way that learner drivers are trained and tested following the Learning to Drive consultation held in 2008.

“The results from this consultation will inform our plans to ensure that new drivers are better prepared to cope with modern driving conditions and how we might best encourage qualified drivers to continue to take training and further education post test, so that our mission of Safe Driving for Life becomes a way of life for all drivers.”

The business plan is available on the DSA website


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